The Supermarket Chain: The Drakes Supermarkets Story

Drakes Supermarkets is the largest independent grocery retailer in Australia. The company places high importance on staff training to continually develop and improve its customer service and, importantly, to foster its next generation to ensure future growth.

Drakes’ recruitment, training and retention strategies all aim to counter the challenges of high turnover of entry level staff in the retail industry.

With a registered training organisation arm, the company concentrates on providing nationally recognised training to people who want a long-term career in the retail industry.

Drakes was awarded the 2012 Employer of the Year Award at the Australian Training Awards.