Kathleen Jones

Information and Telecommunications
Queensland

Certificate III in Automotive, Certificate III in Telecommunications Technology

Installer / Repairer: Kathleen Jones

Kathleen was someone who struggled through school to maintain average to good grades. She found it difficult to put things into practice in a classroom environment.

Realising a trade role was something that would suit her, Kathleen enrolled in a Certificate III in Telecommunications, hosted by Telstra. The course appealed to her as she already had a background of fault finding and problem solving through her job as a mechanic.

Kathleen found that being able to study exactly what she was going to later carry out in the field helped reinforce the technical information she was learning.

Her confidence in her new profession means Kathleen performs her duties without second guessing her decisions.

For the first ten months of her traineeship, Kathleen had a mentor, which she feels is crucial for any trainee.

“The best part of doing a VET course was relating skills to life and projects, and creating lifelong mentorships,” she said.

“This enabled me to feel a sense of accomplishment while still learning, making the whole experience encouraging and fulfilling.

“Being an Australian Training Awards finalist has been a real boost, professionally. I have been offered courses through my job – which I have taken – that can be seen as very exclusive, such as leadership programs.”

Kathleen was the 2018 Queensland Training Awards Apprentice (Trainee) of the Year, a 2018 Australian Training Awards Australian Apprentice (Trainee) of the Year finalist, and is a member of the Australian VET Alumni.